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Obchod, Praha 4 - Account Manager

Account Manager
Axians redtoo s.r.o.
Oblast výkonu práce: 
Praha 4
Obor práce: 
Nejnižší požadované vzdělání: 
Typ pracovního poměru: 
Plný úvazek
Změněná pracovní schopnost: 
Popis práce: 

Axians redtoo is an IT service provider and consulting company with 30 years of experience in the marketplace. Our company has over 250 employees providing IT solutions and services to clients in public sector institutions, small to mid-sized companies (SMBs), and enterprise wide clients. We are located and headquartered in Switzerland, with offices in Austria, Czech Republic, Florham Park, NJ, and Ft. Worth, TX. Our comprehensive services portfolio focuses on all areas of information technology, including, but not limited to the following; project management, consulting & process design, support services, client and software management, and infrastructure optimization and virtualization.

Due to a growth of the company and its business we are looking for someone who will serve as a primary business contact for strategically important large customers in Prague and will be responsible for clients’ satisfaction. On this position (with the support of the rest of the company) you will maintain and expand relationships with clients and we expect you to provide excellent customer service to them. You should build relationships to encourage new and repeat business opportunities, represent the whole range of company products/services as well as ensure assigned customers’ needs and expectations are fulfilled.

Major Functions

Maintaining and developing strong, long-term customer relationships
Developing a trusted advisor relationship with key customer stakeholders
Managing all client communications, conflict resolution, and compliance on client deliverables and revenue
Delivering presentations, attending meetings with clients
Gaining a clear understanding of clients’ businesses needs and requirements
Communicating the client’s goals and representing the client’s interests to the team
Gathering market and customer information
Active assessing, clarifying, and validating customer needs on an ongoing basis
Using contacts to generate new business
Coordinating the involvement of company personnel in order to meet account performance objectives and expectations
Ensuring that client issues are dealt with in an efficient manner, inform the MD of any problems that may arise
Managing the contracts and contract renewals for an assigned client
Coordinating activities with management
Communicating clearly the progress of initiatives

Good to have

At least 5 years of experience in a similar role (ideally on international level)
Proven Account Management skills required in order to create, maintain and enhance customer relationships
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
Optimistic and positive mind-set
Technical competence (understanding of ICT technologies – SW, HW, networks, etc.)
Excellent listening, negotiation and presentation skills, verbal and written communications skills
English and Czech language (proficient)
Motivated, goal oriented, persistent

Kontakt na zaměstnavatele

Kontaktní osoba: 
Lucie Janičková
734 763 717
Počet zobrazení inzerátu: